Technical Support Engineer - Infrastructure implementation and support
- Experience: 1 - 3 Years
- Location: Indore
Requisition Description
Job Title: Tech Support EngineerRole Software and Hardware Infrastructure Implementation and SupportExperience: 1 to 3 years of experience in the role of Software and Hardware Infrastructure implementation and supportEducation: BE (IT/Computers), MCAWork Location: Indore, Noida
Roles and Responsibilities 1. Identify Hardware and Software requirements related to Product Implementation.3. Keep yourself updated with latest trends inHardware and Software Infrastructure3. Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture.4.Design network security as per the requirement of customer.5.Design and deploy Hardware, Software and Application monitoring tools.6.Use automation for deployments and system upgrades7.Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs8. Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications.
